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POLICY

What we offer

Manicure & Spa Pedicure
Artificial Nails
Nail Arts
Waxing
Eyelashes Extension
Lashes Lifts
Makeup
Facial and More...

Refunds, Returns, and Exchanges

If your nails become scratched or misshaped we will fix them if you notify the salon at which you received the service within 24 hours of the service.
You must arrange an appointment to have your nails fixed within 7 days after your initial service.
We will not offer any refund or credit note because you have simply changed your mind.
We will redo any service at no cost to you if you are unsatisfied with the quality of the work we do, provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work.
As soon as you have walked out of the salon door that means you have accepted and are happy with the service provided to your nails.
We will charge you for the costs of any repairs or replacements that we have to carry out because of the damage that you have caused.
For example, due to your lack of care for your nails, or the finish to your nails, they are damaged (in that they are broken, chipped, or start to lift).
If you have any questions on how to care for your nails please ask the nail technician.

Punctuality

Please contact a salon coordinator if it appears that you are going to be late for an appointment. If you are expecting to be more than ten minutes late, we cannot guarantee completion of the services booked, but as always, we'll make every effort to do so.

Personal Items

Pinky's NAILS SALON is not responsible for any personal items that have been damaged during services. Please be extra careful when handling polishes and check if any belongings are left behind.

Payment Methods

Cash, Visa, MasterCard, Discover, and Passion Nails Gift Certificates are acceptable tenders for all services and products. All other forms of payments, including checks, will not be accepted.

Gift Card / Voucher Terms of Use

No cash advances:
Validity and expiry of Gift Cards:
Lost or stolen Gift Cards:
Gift Cards cannot be canceled:
Your Gift Card, your responsibility:

Complaints/Feedback

If you have any complaints or feedback, please contact the manager of the salon where you received the service or email us at service@pinky1674@yahoo.com

What you need to do

To allow us to provide a quality service as efficiently as possible, you need to:
Ask for the service which you would like to have. If you are unsure please speak to the salon manager.
Inform our staff if you are allergic to any chemicals or substances before receiving any service.
Whilst receiving any service please provide our staff with your feedback and or comments on their services so our staff can satisfy your requirements straight away.
Inform the staff member or salon manager immediately if you have any concerns relating to the salon, the staff, or any service.
Inform the salon manager immediately if you have any concern that you have any infection or any other abnormal reaction or condition concerning your nails.
At PINKY'S NAILS and PINKY DELUXE LOUNGE, we strive our best to provide high-quality service and we treat you with courtesy and respect.
Thank you for your continuing support.

PINKY'S NAILS - PINKY DELUXE LOUNGE MANAGEMENT